Terms of Service

Altitude Services mobile app. Last updated 9 November 2026.

Who we are

These terms cover the Altitude Services mobile app. The app is provided by Altitude Services Limited, company number 03350786, registered office Unit 10b 1, Dean Court, Shuttleworth Mead Business Park, Padiham, Burnley, BB12 7NG ("Altitude", "we"). Joshua Howarth develops the app for Altitude and publishes it on Google Play and the App Store.

Who the app is for

The app is a free work tool for people who work for or with Altitude. You need the sign-up code that Altitude gives its staff to create an account. By using the app you agree to these terms.

Your account

• Give your real name and your own email address and phone number.
• Keep your password private and do not let anyone else use your account.
• Do not share the sign-up code with anyone who should not have it.
• Tell us straight away if you think someone else has used your account.

Using the app

• Timesheets and other documents you submit must be accurate and complete. Your signature confirms that they are.
• Use the app only for Altitude's work.
• Do not try to break, copy, reverse engineer or get around the security of the app or its servers.
• Procedures shown in the app are guidance from Altitude. They do not replace your site instructions, training or legal safety duties.

Your data and Altitude's records

Timesheets, signatures and other documents submitted through the app are Altitude's business records. Our Privacy Policy explains how personal data is handled and what your rights are.

Availability and updates

We work to keep the app running but cannot promise it will always be available or free of faults. Updates can be delivered automatically, and old versions may stop working. If the app is down, ask your manager how to record your work. Report problems to the contact below.

Ending access

You can ask us to close your account at any time. We may suspend or close an account if you misuse the app, or when you no longer work for or with Altitude. Submitted records may be kept as described in the Privacy Policy.

Liability

The app is provided free and as it is. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. Your statutory rights are not affected. Otherwise, to the extent the law allows, neither Altitude nor the app's developer is liable for loss caused by using the app or by not being able to use it. These terms do not change your employment or engagement terms with Altitude.

Changes to these terms

We may update these terms when the app or the law changes. We will change the date at the top of this page, and tell you in the app or by email if a change is significant.

Law

These terms are governed by the law of England and Wales, and its courts have jurisdiction over any dispute.

Contact

Email joshua.howarth15@gmail.com, or use Report Issue on the app's home screen.